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Terms & Conditions

1. Intellectual Property (IP) & Proprietary Rights

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  • Exclusive Ownership: All materials, including but not limited to training programs, nutritional protocols, spreadsheets, PDFs, video content, and branding, are the sole intellectual property of the Coach. These works are protected by copyright and intellectual property laws.

  • Non-Sublicensable License: Upon purchase, you are granted a limited, non-exclusive, non-transferable license for personal use only. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, or in any way exploit any of the content, in whole or in part.

  • Infringement Penalties: Any unauthorized sharing, distribution, or "group-buying" of these materials is a breach of contract and will result in immediate termination of all services without refund, alongside potential legal action for damages.

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2. Website Usage & Digital Access

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  • Usage Restrictions: You agree to use the website and coaching platforms only for lawful purposes. You are prohibited from using the site to transmit any malware, "scrapers," or automated data collection tools.

  • Service Availability: While I aim for consistent access, I do not warrant that the website or coaching apps will be uninterrupted, timely, secure, or error-free. Access may be suspended temporarily for maintenance or due to system failures beyond my control.

  • Account Responsibility: You are solely responsible for all activity that occurs under your account. You must notify the Coach immediately of any unauthorized use of your credentials.

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3. Refund, Cancellation, and No-Show Policy

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  • Strict Non-Refundability: Due to the bespoke nature of programming and the immediate allocation of time, all payments are final and non-refundable. This applies regardless of your ability to complete the program, injury, relocation, or change in personal circumstances.

  • The 24-Hour Rescheduling Mandate: Any session reschedule request must be submitted via the agreed communication channel at least 24 hours prior to the session start time. Requests made with less than 24 hours' notice will be denied, and the session will be considered "used."

  • No-Show Financial Penalty: If you fail to attend a session or cancel within the 24-hour window, a £45 No-Show Fee can be applied. This fee compensates for the lost opportunity to book another client into that specific time slot. This fee must be paid prior to your next session.

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4. Disclaimer of Warranties (The "No Guarantee" Clause)

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  • Service Provided "As Is": I make no warranties, express or implied, regarding the website or the coaching services. All information is provided for educational purposes.

  • Outcome Variability: You acknowledge that physical results (weight loss, muscle gain, strength) are subject to biological individuality. There is no guarantee of specific results. The efficacy of the program is entirely dependent on your unwavering adherence to the instructions provided.

  • Third-Party Content: Any links to third-party websites or products are provided for convenience only; I do not warrant the quality or safety of external services.

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5. Client Responsibility & Adherence

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  • Execution of Protocol: I provide the roadmap. I am not responsible for sub-optimal results caused by deviations from the plan, including but not limited to poor nutritional choices, sleep deprivation, or excessive stress.

  • The Transparency Mandate: Successful coaching requires absolute transparency. You are contractually obligated to report struggles, "slips," or adherence issues. If you choose to hide information (e.g., unreported calorie intake or missed sessions), you waive the right to claim the program "isn't working."

  • Mandatory Check-Ins: I cannot fix what I am not told about. Any issues must be raised during the weekly check-in. If no issues are raised, it is recorded as a fact that the program is being executed perfectly and without complication.

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6. Conduct, Compliance & Termination

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  • Zero Tolerance for Misconduct: Any form of abusive, harassing, discriminatory, or disrespectful behavior—whether verbal, written, or physical—will result in immediate termination of the contract with no refund.

  • Termination for Non-Compliance: I reserve the right to terminate the relationship if you consistently fail to adhere to the program, miss check-ins, or ignore professional advice.

  • The "Reasonable Effort" Clause: Before terminating for non-compliance, I will make an effort to understand your challenges. However, this is a two-way process; if you do not engage with this resolution effort with honesty, the relationship will be dissolved.

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7. Health, Safety, and Limitation of Liability

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  • Medical Clearance: You certify that you are in good health and have sought medical advice before starting an intensive training regimen. You are responsible for monitoring your own physical condition during the program.

  • Assumption of Risk: You acknowledge that any exercise program carries an inherent risk of injury. You voluntarily assume these risks.

  • Liability Cap: To the fullest extent permitted by law, my total liability for any claim arising out of these terms shall not exceed the total amount paid by you for the services in the three months preceding the claim.

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